Kingsley

Frequently Asked Questions

What is the application fee?

The application fee is $50 per applicant. All occupants over the age of 21 must be a leaseholder and qualify. Please see our screening criteria for additional information.

What is the security deposit?

Your security deposit will be determined based on your credit screening. Please see our screening criteria for additional information.

What are the qualifications to rent at Kingsley Apartments?

Please click here to view our criteria.

What lease options are available?

We offer lease terms 6 through 15 months. Rates will vary based on the lease term selected.

When is rent due?

Regardless of when you move-in, rent is always due in full on the 1st of the month. For example, if you move-in on Aug 15th, you will pay a pro-rated portion for August, and then September rent is owed in full on Sept 1st. We also give you a 5 day grace period, which means you can pay on time through the 5th of each month. Starting on the 6th there will be a 5% late fee charged to your account.

How can I pay rent?

We accept a variety of payment options!

Certified funds or cashier's check may be dropped off at the office
We have a rent-box outside our front door if it's after hours
Online payments through your portal can be made using e-check or debit/credit card
Personal checks at the office
We also take phone payments!
NO CASH

Is Renter's Insurance required?

Yes! We require all residents to have a policy for the duration of their lease. A minimum of $300,000 liability coverage is required. We recommend personal contents coverage, but it is not required. Kingsley Apartments must also be listed as an additional interest or interested party. Is your agent asking you a million questions? Tell them to call us and we'll answer all the nitty gritty for you. We also work with a company called Resident Insure. Click here to setup your policy today!

Are Utilities included?

No, they are not. All residents will pay for the following:

Power: York Electric
Water/Sewer/Trash: Electronically billed through Conservice
Internet/TV: Comporium

Are pets allowed?

Yes! We are very pet friendly. Pet guidelines include:

Documentation in the form of a veterinarian letter must be provided prior to moving in. This letter needs to include the pet’s age, breed, and weight as well as proof of current required vaccinations.
Dogs must be on a leash at all times when on the property. Pets may not be left unattended on patio or balcony.
Breed restrictions include Dalmatians, Presa Canarios, Chows, Doberman Pinschers, Alaskan Malamutes, Rottweiler’s, and Pit Bulls. This list may change at any time to include additional breeds.
German Shepherds & Boxers are allowed – ask us for details.
Birds, Snakes, Reptiles, Ferrets, Rabbits and Fish Aquariums exceeding 20 Gallons are not allowed.

What are the pet fees and rents?

One pet: $350 pet fee at move-in / $25 monthly pet rent; Two Pets: $600 pet fee at move-in / $40 monthly pet rent.

What schools are Kingsley Apartment zoned for?

Elementary School:
Springfield Elementary School

Middle School:
Springfield Middle School

High School:
​Nation Ford High School

​Please call (803) 548-2527 to reach the schools with any questions

How does trash and recycling work?

We have a centrally located compactor that you take all household trash to. Next to the compactor is an area for cardboard recycling only.

Where can I take other recycling items?

The Baxter Recycling Center located at 1731 SC-160, Fort Mill, SC 29708. 

What are the hours of the amenities?

Pool: Dawn to Dusk
Fitness Rooms: 24/7
Business Center: 24/7
Laundry Room: 24/7
Pet Wash/Car Wash: Dawn to Dusk
Pet Park: Dawn to Dusk

Who is the Internet & TV Provider?

Comporium is the cable and internet provider. We will provide a direct contact in the Welcome Home Letter after signing your lease agreement.

Is Renter's Insurance required?

Yes! We require all residents to have a policy for the duration of their lease. A minimum of $300,000 liability coverage is required. We recommend personal contents coverage, but it is not required. Kingsley Apartments must also be listed as an additional interest or interested party. Is your agent asking you a million questions? Tell them to call us and we'll answer all the nitty gritty for you. We also work with a company called Resident Insure. Click here to setup your policy today!

What is due at move-in?

We will send you a welcome home letter outlining exactly what you owe and when you owe it. All deposits are due at move-in in the form of certified funds. Pro-rated rent can be paid with personal check, card or e-check. Please note that debit/credit card payments will incur a convenience fee.

Who is the Power Provider?

York Electric (P:) (803) 548-4244

Who sets up the Water?

We will set up your water for you. You will receive a bill about 45 to 60 days after move-in via email.

I have a NON-emergency maintenance request. What do I do?

You may call the office and we'll gladly take your request. You may also submit a work-order through your resident portal. Please let us know if there are any animals in the apartment ahead of time.

How do I handle a noise complaint?

We always recommend trying to talk to your neighbor first. So many times, they are unaware of the noise they're creating and a friendly conversation is all that's needed. If the problem persists, you may contact the office, but please remember that noise is to be expected in a shared living space.

Do you allow smoking?

No, we do not. We are a Certified Smoke-Free Community. This means you may not smoke in your apartment, on your patio, or any common area. You must step off the property completely if you need to smoke or vape.

Are there quiet hours?

Yes, quiet hours are from 11pm - 7am. During these hours we ask that you not run your vacuum, garbage disposal, play loud music, play speakers that are on the floor, high impact fitness etc... Please be mindful of your neighbors at all times.

How does parking work?

Parking in the parking lot is free and based on a first come - first serve basis. There is no assigned parking. If you would like a garage space, please contact the leasing office to discuss availability and pricing.

If you have a guest, we ask that they park in 2nd row parking and not immediately next to the building or a breezeway.

I have an emergency maintenance request. What do I do?

Please call (803) 548-1668 and follow the prompts for maintenance emergencies. Emergencies are defined as the following:

Fire
Smoke detector battery alert
Flooding
Clogged toilet in a one bathroom only apartment
No hot water or no water at all
No AC if the thermostat reads over 80 degrees
No Heat if the thermostat reads less than 60 degrees
Refrigerator or freezer not cooling
Roof leak
No Power (other than an outage) - Always call the power company first to check for an outage or payment processing error
Wild animal loose in the apartment
Any situation which may endanger your life

Can I sublet my apartment?

Subletting is not allowed. All applicants must be screened and qualify through the leasing office.